At Yuvlife International Sdn Bhd (“Yuvlife”, “we”, “our”, “us”), we are committed to safeguarding your personal data and ensuring your privacy is protected in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, use our mobile application, or interact with us through other digital or physical channels.
1. Collection of Personal Data
We may collect personal data from you when you:
- Register as a member or distributor
- Make a purchase or place an order
- Subscribe to our newsletter or marketing updates
- Contact our customer service team
- Participate in surveys, events, or promotions
2. Use of Personal Data
Your personal data is used for purposes such as:
- Processing and fulfilling your orders
- Managing your member or distributor account
- Communicating important updates, bonuses, or policy changes
- Sending promotional materials and event invitations (only with your consent)
- Providing customer support and responding to inquiries
- Improving our website, App, and overall user experience
- Complying with regulatory and legal obligations
3. Disclosure of Personal Data
Your data may be shared with:
- Our authorised agents, staff, and business partners (only for legitimate purposes)
- Payment gateway providers, courier service partners, and logistics agents
- IT service providers and system hosts (for platform maintenance)
Governmental, legal or regulatory authorities (as required by law)
4. Your Rights Under PDPA
You have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete data
- Withdraw consent or unsubscribe from marketing communications
- Request deletion of your data, subject to contractual and legal restrictions
To exercise your rights, please email us at: contactus@yuvlife.com
5. Data Security
We take reasonable precautions to protect your personal data from loss, misuse, unauthorised access, modification, or disclosure. This includes secure data storage, encryption, and restricted access on a need-to-know basis.
6. Cookies and Online Tracking
We use cookies to improve your browsing experience. You can adjust your browser settings to manage or disable cookies if preferred.
7. Retention of Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Updates to This Policy
We reserve the right to amend this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or via the App.
9. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact Yuvlife International Sdn Bhd.
Email: contactus@yuvlife.com